Personal, personal, personal!
I bought one of Steve’s saddles used and I was so impressed when steve looked at the photos I sent and made recommendations to return the saddle to correct rigging. He sent me the fitting DVD, too.
In today’s age of too much info, right or wrong, it’s great to have QVMR and Steve to answer directly.
The follow through on the order was really good. I learned some great information on mules and their specifics.